Safaricom customer care online chat

Safaricom offers online support to its customers.Safaricom often uses social media  such as facebook and twitter to answer their customers questions and offer solutions.They are always prompt in answering their customers questions online.If you have any issues you can contact them through any of the below links and have an online chat with one of their online customer care agents.

  Safaricom Facebook contact

Name:  

Safaricom Facebook contact

E-mail:  

www.facebook.com/Safaricomltd

    Safaricom Twitter

Name:  

Safaricom Twitter

E-mail:  

Twitter; @Safaricom_Care


10 comments:

  1. how to can i get my PUK code

    ReplyDelete
  2. please could you check what went wrong with my sportpesa account no; 0722142207, my name is joshua muungami
    I deposited 300 khs through the same number on saturday 20/08/2016 at 1;00 pm but till now my account is zero,the safaricom ID is KHK9ICTVTZ

    ReplyDelete
  3. Hi. Can I use the safaricom app outside the country?

    ReplyDelete
  4. Hi. Can I use the safaricom app outside the country?

    ReplyDelete
  5. i keep receiving bible trivia messages from 21366 and its very annoying even after sending STOP messages to it they still keep on texting.it consumes my airtime and its very annoying.how do i block it since i tried the same on trucaller

    ReplyDelete
  6. Hi, I have facing a problem with initiator encrypted password. Can anyone provide me the algorithm? I used php, below is my algorithm -
    function getInitiatorEncryptedPassword($initiatorPassword)
    {
    $initiatorPasswordEncrypted = '';
    $path = 'base path of key file';
    $keyValue = file_get_contents($path);

    $pub_key = openssl_pkey_get_public($keyValue);
    $keyData = openssl_pkey_get_details($pub_key);
    openssl_public_encrypt($initiatorPassword, $initiatorPasswordEncrypted, $keyData['key']);
    $initiatorPasswordEncrypted = base64_encode($initiatorPasswordEncrypted);

    return $initiatorPasswordEncrypted;
    }

    ReplyDelete
  7. How can i reverse money if sent it to the wrong person or agent without contacting customer care ?

    ReplyDelete